Privacy policy

PRIVACY POLICY

ALTO respects your privacy and is committed to handling customer information responsibly.

When you use our website, create an account, communicate with us, or place an order, we may collect information including:

  • Name.
  • Phone number.
  • Email address.
  • Shipping and billing address.
  • Order and transaction information.
  • Device and browser information.
  • Website usage information.

We may use this information to:

  • Process and deliver orders.
  • Process payments.
  • Provide customer support.
  • Send order and delivery updates.
  • Improve our website, products, and services.
  • Prevent fraudulent or unauthorized transactions.
  • Comply with applicable legal requirements.

Payments may be processed securely by Shopify and authorized third-party payment providers. ALTO does not intentionally store complete payment card details on its storefront.

Customer information may be shared with trusted service providers when necessary for payment processing, shipping, website operation, customer service, fraud prevention, or legal compliance.

We take reasonable measures to protect customer information from unauthorized access, disclosure, alteration, or misuse.

For privacy-related questions or requests:

Email: mohamohammad854@gmail.com
Address: Dokki, Giza, Egypt

ALTO may update this Privacy Policy when required to reflect changes in our services, business practices, or applicable regulations.